If your order contains items that are out of stock, we’ll ship the in-stock items as soon as we can and will dispatch the out-of-stock items as soon as we’ve received more stock in the warehouse.We don’t always ship everything together so check your dispatch email for more details - we’ll send you a dispatch email per parcel.We will email you as soon as each item is ready to be dispatched so you know when to expect them, but you can also check the status of your order in your account.
Will you tell me when my order is on its way?
In this instance, we'll send weekly updates to keep you aware. Certain items can take longer to source than the estimated week, particularly during busy trading periods and may take longer to arrive at our warehouse.Where an item is 'Back in stock soon', we'll aim to receive more stock within a week and will dispatch any orders once the shipment has arrived.We will aim to dispatch pre-orders so that you receive them on the release date.Orders sent via the Express Delivery service will be dispatched the same day if ordered by 2pm, Monday to Friday (excluding public holidays).Orders sent via Royal Mail 48® are usually received within two to five working days, including Saturdays.
If the items are in stock, we’ll aim to dispatch them within 24 hours of your order being placed.
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